Business/Marketing Hourly Retainer Contract

Thank you for choosing to partner with Design + Marketing by Jennifer Skondin. I look forward to developing our working relationship and growing your business. Please read through this contract carefully and initial each section to signify you understand and agree to the terms of this contract. If you have any questions, please email me at jenniferskondin@me.com and I will get back to you as soon as possible.

A retainer is commonly used by consultants, lawyers, marketing agencies, and other professional service providers. The retainer fee is a set amount of money paid upfront to the service provider by the client and it guarantees a minimum level of services.
Business/Marketing Consulting Calls
Technical Support Calls/Tutorials
Website Revisions/Updates
System Updates (only to systems built by D+MbJS, unless otherwise approved)
Email Marketing
Social Media Marketing
Graphics Design
Copyediting
STEP 1: The client must first complete the from below and then will be prompted to pay the retainer.
STEP 2: Pay the retainer. There are two options 5 hours at $80/hr ($400 total) or 10 hours at $75/hr ($750).
STEP 3: Submit work requests to jenniferskondin@me.com
STEP 4: The consultant will complete the work requests and deduct the hours used from the retainer amount. Once the retainer has been exhausted, the client will have the opportunity to renew the retainer or not.
No. Unlike many companies that require a monthly auto-renewing retainer, our retainer is a one-time agreement. The hours never expire and are available to the client until they are exhausted by work requests. The client then can choose to renew the retainer if they require more work or they may wait until a later date when they have the need.
Retainers are great for clients who only need small projects here and there. If the client only needs a couple of hours of work per month, then this is a great option for them.
Monthly contracts are for clients who require comprehensive business and marketing needs. These contracts have a 15-hour monthly minimum and those hours do not roll over to the next month. If they are not used, then they are lost to the client.

Contact Information

First Name

Last Name

Address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Phone

Country

(###)

###

####

Website

http://

Checkbox

What types of services do you require? Check all that apply

Marketing Consulting

Business Consulting

Website Revisions

Technical Support

Social Media Marketing

Email Marketing

Graphic Design

Section 1

I understand that by completing this form, I am entering into a Business/Marketing Hourly Retainer with Design + Marketing by Jennifer Skondin.

Section 2

I understand that this is a prepaid agreement for services and that there are no refunds.

Section 3

I understand that the consultant is not my on-call virtual assistant or 24/7 technical support. Work requests will be completed in the order in which they are received by the consultant and it may be a couple of business days before my project request is completed. The consultant will make all reasonable efforts to complete project requests as quickly as feasible.

Section 4

I understand and agree to submit all work requests to jenniferskondin@me.com and I understand and agree that I will not use text messaging for work requests.

Section 5

I understand that business hours and vacation hours vary throughout the year. Those hours and dates are always available in the footer of all emails and vacation away messages will be auto-sent while out of office for vacation.

Section 6

I understand that the current hourly rates are not guaranteed and are subject to change on January 1 of every year and will be reflected in any newly purchased retainers after that date.

Select Number of Hours

Would you like to purchase 5 hours @$80/hr ($400 total) or 10 hours @$75/hr ($750 total)?

Signature

Please type for full name.

Date

YYYY

Please complete the form below to begin the set-up of your retainer. You will only have to complete this form once.